Refund requests are evaluated based on the agreed project scope and the status of deliverables.
REFUND POLICY
Refunds handled transparently for service engagements.
VFGL Tech supports fair outcomes when service delivery falls outside agreed expectations.
Refunds may be granted if deliverables are not delivered as agreed or if an agreement exception applies.
Some fees and deposits may be non-refundable depending on the client agreement and project progress.
How to Request a Refund
Notify us as soon as possible with a clear description of the issue and the outcome you expect. We will review your request in the context of the project agreement and respond promptly.
- Submit your request with details of the issue.
- Tell us which deliverables were affected.
- Share any relevant deadlines and expectations.
- We will review and provide a written response.
Questions about refunds?
Contact our team atchairman@vfgl.techand we will assist you right away.